VIEWVALUE LLC dba PhantomRAG
Effective Date: December 6, 2025
Last Updated: December 6, 2025
1. Introduction
This Cookie Policy explains how VIEWVALUE LLC, doing business as PhantomRAG (“Company,” “we,” “us,” or “our”), uses cookies and similar tracking technologies on our websites:
- https://phantomrag.com — Commercial website, blog, and marketing site (“Marketing Site”)
- https://app.phantomrag.com — SaaS application platform (“Application”)
(collectively, the “Service”)
By using the Service, you consent to the use of cookies as described in this policy. For cookies that are not strictly necessary, we will request your consent before placing them on your device.
Company Information: VIEWVALUE LLC 848 Brickell Ave STE 950 Miami, FL 33131 United States Contact: info@viewvalue.io Website: https://viewvalue.io
2. What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, remember your preferences, and provide information to website owners.
Types of cookies by duration:
- Session cookies: Temporary cookies that expire when you close your browser
- Persistent cookies: Remain on your device for a set period or until you delete them
Types of cookies by purpose:
- Strictly Necessary: Essential for the website to function
- Analytics/Performance: Help us understand how visitors use our sites
- Functionality: Remember your preferences and settings
- Marketing/Advertising: Used to deliver relevant advertisements
3. Cookies Used on the Application (app.phantomrag.com)
The PhantomRAG Application uses only strictly necessary cookies that are essential for operation. We do NOT use any analytics, advertising, marketing, or tracking cookies on the Application.
3.1 Session Cookie
| Property | Description |
|---|---|
| Type | Strictly Necessary |
| Purpose | Identifies your session to enable Application functionality |
| Duration | Approximately 2 hours |
| Security | HTTPOnly, Secure, SameSite protected |
| Data Stored | Random session identifier only |
What the cookie contains: Our session cookie contains ONLY a randomly generated session identifier. This identifier links your browser to your active session on our servers.
What the cookie does NOT contain:
- No personally identifiable information (PII)
- No email addresses or names
- No tracking identifiers
- No advertising data
- No browsing history
- No document content
- No query data
Why this cookie is necessary: Without this cookie, we cannot:
- Maintain your session while using the Application
- Associate your uploaded documents with your session
- Track your usage quotas (uploads and questions remaining)
- Provide continuity as you navigate the Application
- Secure your session from unauthorized access
Automatic deletion: This cookie is automatically deleted when:
- Your session expires (after approximately 2 hours), or
- You clear your browser cookies, or
- You manually end your session through the Application interface
4. Cookies Used on the Marketing Site (phantomrag.com)
The PhantomRAG Marketing Site uses various cookies to improve your experience, analyze site traffic, and support our marketing efforts. These cookies fall into the following categories:
4.1 Strictly Necessary Cookies
These cookies are essential for the website to function and cannot be switched off. They enable core functionality such as security, network management, and accessibility.
| Category | Purpose | Duration |
|---|---|---|
| Security | Protect against cross-site request forgery and other threats | Session |
| Authentication | Enable secure access for authenticated users | Session to 1 year |
| Preferences | Store your cookie consent choices | 1 year |
| Load Balancing | Ensure consistent user experience | Session |
4.2 Analytics and Performance Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information. This data is aggregated and anonymized.
| Category | Purpose | Duration |
|---|---|---|
| Traffic Analysis | Understand how visitors find and use our site | Up to 2 years |
| Performance Monitoring | Identify and resolve site performance issues | 24 hours to 2 years |
| Conversion Tracking | Measure the effectiveness of our marketing | Up to 90 days |
Information collected may include:
- Pages visited and time spent on pages
- Referring websites and search terms
- Browser type and device information
- General geographic location (country/city level)
- Interactions with site features
Opt-out: You can opt out of analytics tracking through our cookie consent tool or by using browser-based opt-out mechanisms provided by analytics vendors.
4.3 Functionality Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences.
| Category | Purpose | Duration |
|---|---|---|
| User Preferences | Remember display preferences and settings | Up to 1 year |
| Form Data | Remember information you’ve entered in forms | Up to 1 year |
| Language | Remember your language preference | Up to 1 year |
4.4 Marketing and Advertising Cookies
These cookies may be set through our site by our advertising partners to build a profile of your interests and show you relevant advertisements on other sites.
| Category | Purpose | Duration |
|---|---|---|
| Ad Targeting | Deliver advertisements relevant to your interests | Up to 13 months |
| Campaign Measurement | Measure the effectiveness of advertising campaigns | Up to 90 days |
| Social Media | Enable social sharing and track social referrals | Up to 90 days |
| Retargeting | Show relevant ads based on previous site visits | Up to 90 days |
Note: Marketing cookies are only placed with your consent. You may decline these cookies without affecting your ability to browse the Marketing Site.
5. Third-Party Services
On the Application (app.phantomrag.com):
The Application does not use any third-party cookies or tracking technologies. All cookies are first-party and strictly necessary.
On the Marketing Site (phantomrag.com):
We work with trusted third-party partners to provide analytics and advertising services. These partners may place cookies on your device when you visit our Marketing Site.
Categories of third-party partners:
- Analytics providers (website traffic analysis)
- Advertising networks (targeted advertising)
- Social media platforms (sharing and engagement)
Each third-party partner operates under their own privacy policy. We encourage you to review the privacy policies of these partners. Links to common third-party opt-out tools are provided in Section 7 below.
6. Cookie Consent
6.1 Strictly Necessary Cookies
Under GDPR, ePrivacy Directive, CCPA, and similar regulations, strictly necessary cookies do not require user consent because they are essential for the Service to function.
On the Application (app.phantomrag.com): Only strictly necessary cookies are used. No consent banner is required.
On the Marketing Site (phantomrag.com): Strictly necessary cookies for core functionality are placed without consent.
6.2 Non-Essential Cookies
On the Marketing Site (phantomrag.com): We display a cookie consent banner when you first visit. You may:
- Accept All: Enable all cookie categories
- Reject All: Only strictly necessary cookies will be used
- Customize: Select which categories of cookies to allow
Your preferences are saved and can be changed at any time by clicking the “Cookie Settings” link in the website footer.
7. Your Choices and How to Manage Cookies
7.1 Cookie Consent Tool
On the Marketing Site, use our cookie consent banner or the “Cookie Settings” link to manage your preferences at any time.
7.2 Browser Settings
You can manage cookies through your browser settings. Most browsers allow you to:
- View what cookies are stored on your device
- Delete cookies individually or all at once
- Block cookies from specific sites or all sites
- Block third-party cookies while allowing first-party cookies
- Set preferences for different types of cookies
Common browser cookie management:
- Chrome: Settings → Privacy and Security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions → Cookies and site data
7.3 Industry Opt-Out Tools
You can opt out of interest-based advertising from participating companies through:
- Network Advertising Initiative: https://optout.networkadvertising.org
- Digital Advertising Alliance: https://optout.aboutads.info
- Digital Advertising Alliance of Canada: https://youradchoices.ca
- European Interactive Digital Advertising Alliance: https://youronlinechoices.eu
7.4 Platform-Specific Opt-Outs
Major advertising and analytics platforms offer their own opt-out mechanisms:
- Google: https://adssettings.google.com and https://tools.google.com/dlpage/gaoptout
- Facebook/Meta: https://www.facebook.com/ads/preferences
- Microsoft: https://account.microsoft.com/privacy
7.5 Impact of Disabling Cookies
| Site | Impact of Disabling Cookies |
|---|---|
| Application (app.phantomrag.com) | The Application will not function without the session cookie |
| Marketing Site (phantomrag.com) | The site will function, but analytics will not track your visit, some personalization features may be unavailable, and you may see less relevant advertisements |
8. Data Protection and Security
We implement appropriate security measures for all cookies used across our Service:
Application (app.phantomrag.com):
- HTTPOnly flag prevents JavaScript access (protects against XSS attacks)
- Secure flag ensures transmission only over encrypted HTTPS connections
- SameSite attribute provides protection against CSRF attacks
- Short lifespan minimizes exposure window
- No personally identifiable information stored in cookies
Marketing Site (phantomrag.com):
- We only partner with reputable providers who maintain appropriate security standards
- Consent preferences are stored locally and respected across visits
- Regular review of third-party partners and their data practices
9. International Users
9.1 European Economic Area (EEA)
For users in the EEA, this cookie policy complies with:
- General Data Protection Regulation (GDPR)
- ePrivacy Directive (Cookie Directive)
Non-essential cookies on the Marketing Site require your affirmative consent before being placed. You can withdraw consent at any time through our cookie settings.
Legal Basis for Cookies:
- Strictly necessary cookies: Legitimate interest / contract performance
- Analytics cookies: Consent
- Functionality cookies: Consent
- Marketing cookies: Consent
9.2 California (CCPA/CPRA)
For California residents:
- We do NOT sell personal information collected through cookies
- You have the right to opt out of cookies used for cross-context behavioral advertising
- Our cookie consent tool allows you to exercise your preferences
- You will not be discriminated against for exercising your privacy rights
9.3 United Kingdom
For users in the United Kingdom, this cookie policy complies with the UK GDPR and the Privacy and Electronic Communications Regulations (PECR).
9.4 Other Jurisdictions
We strive to comply with applicable cookie laws worldwide, including:
- Brazil (LGPD)
- Canada (PIPEDA)
- Australia (Privacy Act)
- Other applicable regional privacy laws
10. Do Not Track Signals
Some browsers include a “Do Not Track” (DNT) feature that signals to websites that you do not want your online activity tracked.
Application (app.phantomrag.com): Does not track users and therefore DNT signals are not applicable.
Marketing Site (phantomrag.com): We honor DNT signals by treating them as equivalent to declining non-essential cookies.
11. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. Any changes will be posted on this page with an updated “Last Updated” date.
Material changes will be communicated through a notice on our websites or, where appropriate, by email.
We encourage you to review this Cookie Policy periodically for any changes.
12. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
VIEWVALUE LLC 848 Brickell Ave STE 950 Miami, FL 33131 United States
Email: info@viewvalue.io Website: https://viewvalue.io
For data protection inquiries from EEA residents, you may also contact your local data protection authority.
13. Summary
Application (app.phantomrag.com)
| Question | Answer |
|---|---|
| How many cookies? | One (1) |
| Cookie type? | Strictly necessary session cookie |
| Does it track me? | No |
| Contains personal information? | No |
| Duration? | Approximately 2 hours |
| Third-party cookies? | None |
| Consent required? | No (strictly necessary exemption) |
Marketing Site (phantomrag.com)
| Question | Answer |
|---|---|
| Cookie types used? | Strictly necessary, Analytics, Functionality, Marketing |
| Does it track visitors? | Only with consent (except strictly necessary) |
| Third-party cookies? | Yes, with consent |
| Can I opt out? | Yes, through cookie settings or browser controls |
| Consent required? | Yes, for non-essential cookies |
© 2025 VIEWVALUE LLC. All rights reserved. PhantomRAG and all associated software, technology, and intellectual property are proprietary to VIEWVALUE LLC.